Polycom: Car Dealers Post-Purchase Service

Polycom: Car Dealers Post-Purchase Service

Polycom’s video conferencing makes it easier for the post-purchase customer service to reach all the 30 branches. The use of video conferencing especially in the service stores, making improvements by using remote diagnosis, boosting the technicians’ confidence and allowing Hui Tong Jia Hua to capture the target market share through information management that is consumer-oriented.